Terms and Conditions 

These Terms and Conditions become effective on payment of a booking deposit. 

 

1. Confirming the booking


I) A booking is only confirmed when the booking deposit has been
received and cleared.
II) All bookings take effect immediately upon receipt of deposit.
III) Payment of deposit by any method is deemed as the client's
acknowledgments and acceptance of these Terms and Conditions.

 2. Payment of fees


I) The agreed booking deposit is due strictly within 14 days of
initiating the booking.
II) Unless otherwise agreed in advance of the event by BFG,the balance is payable to the DJ in cash on the day of the eventprior to the DJ starting.

III) Clients wishing to pay the outstanding balance by other methods
(cheque/bank transfer) must ensure that this is agreed with BFG and that BFG is
in receipt of the full balance 10 working days prior to the event. All cheques/bank
transfer payments should be made to **MDR Interior Specialists Ltd. In the case
of Company accounts all payments should be made within 14 days of the event by
prior agreement with BFG and or **MDR Interior Specialists Ltd.


3. Cancellations

The terms of this agreement do not allow for cancellation other than by
mutual consent of both parties and confirmed in writing.

Cancellation by the client:

I) In the event that the client cancels the booking, the client agrees
to inform BFG immediately.

II) Any cancellations made at least 60 days prior to the date of the
event will just forfeit the deposit paid.

III) If you fail to cancel your booking before 60 days prior to the
event you will be charged:

Within 40 - 59 days of your event date: Booking deposit + 25% of the
outstanding balance will be payable by the client to BFG within 14 days.

Within 20 - 39 days of your event date: Booking deposit + 50% of the
outstanding balance will be payable by the client to BFG within 14 days.

Within 0 - 19 days of your event date: Booking deposit + 100% of the
outstanding balance will be payable by the client to BFG within 14 days.

Cancellation by BFG:

I) In the very unlikely event that BFG cancels the booking due to
unavoidable circumstances, BFG agrees to inform the client of the cancellation
and make all reasonable attempts to find a suitable replacement DJ of similar
standard and style, at no extra cost to the client. Should a suitable
replacement not be found, BFG agrees to refund the client their deposit plus
any other booking fees already paid in advance. 


4. Changes on the day

I) Where possible, changes to the schedule which are unavoidable on the
day of the event should first be discussed & agreed with BFG. Should this
not be possible, changes are to be agreed between the client and the DJ prior
to their performance.

II) Any changes will be subject to these terms and conditions.

III) Changes negotiated between the client and the DJ on the day of the
event and any extra fees are agreed the client must pay any extra fees along
with the remaining balance of the booking fee at the end of the event.

IV)In the event that the DJ's performance is delayed due to unavoidable
circumstances, liability is limited to providing the client with performance
time equal to time lacking or a discount/refund at a pro rata rate based on the
time of commencement of music.

V) Any delayed set up time or subsequent delayed start time due to the
overrun of any prior proceedings or of situations being outside of BFG's
control will not warrant any extension of the stated finish time or any fee
reduction. However, at the sole discretion of the DJ and with the permission of
the venue management, an extension of these performing times may be made. The
DJ will charge an additional fee. This fee must be paid in cash to the DJ
before any extra time commences.

VI) The client must supply a minimum of one hour to enter a venue and
set up prior to the start time and also a similar time allowance at the end of
the night to pack up. This time can be reduced if access is good and the DJ is
familiar with the venue.

VII) If access to the venue is difficult e.g. stairs, distance from
unloading area etc. The client agrees to provide assistance with getting all of
the DJ's equipment to and from the required area.

 

5. The BFG service guarantee

 I) The DJ agrees to provide a performance that is to the best of
their ability, and reflects fully the likeness of the DJ show, as known to and
as advertised to the 'client' via pictures, videos, web page etc. The DJ will
make every effort to ensure their performance is outstanding, adhere to the
client's wishes within all reasonableness, be polite and courteous with the
client, their guests and all venue staff and contractors.

II) The DJ agrees to provide all equipment required to undertake this
performance, unless the equipment has been contractually agreed to be provided
by the 'client' or a third party.

 III) The DJ agrees that their fee is inclusive of all expenses
(except those that have been itemised or accounted for separately ), travelling
expenses to and from the venue, VAT, tax, N.I. etc and covers any payments
whatsoever due to other members.

V) The DJ will not display any conduct deemed anti-social, illegal, nor
reflecting badly upon themselves, BFG, or the 'client'.

VI) The adjustment of the volume and sound level of any equipment shall
be as the client reasonably requires whilst working under any restraints that
the venue may apply.


6. Music Requests

I) BFG will make every reasonable effort to supply and play 'extra
special' requests that are advised up to 14 days in advance of the event.

II) The client agrees to provide BFG with any 'extra special' music requested
should BFG informs them that they are unable to supply.

III) The DJ will make reasonable effort to play as many additional
requests notified by the client and those canvassed from guests during the
evening (unless the client has specified that they do not wish guests to make
requests), as they can, however, there is no guarantee that all requests will
be played.

IV) The DJ reserves the right to refer any requests of a questionable
nature to the client or the venue management.


7. 'DJ' equipment

I) It is agreed by the client and the DJ that the equipment and
instruments of the DJ are not available for use by other performers or persons
except by specific permission of the DJ.

II) Where permission had been given for use of the DJ's equipments by
others, BFG will not be responsible for its working order or any problems to
other services it may cause.

III) In the unlikely event the DJ's performance is delayed or terminated
due to major equipment failure i.e. music is unable to be played, liability is
limited to providing the client with a pro rata rate discount/refund of the
booking fee from the time of termination.

IV) The DJ accepts no liability for minor equipment failure i.e. failure
that does not result in termination of music.

V) BFG accepts no liability for equipment failure/music termination
caused by any 'Sound Limiter' shutting off the supply of electricity to the
DJ's equipment.

VI) All equipment is subject to availability and used according to the
rules of the venue and health and safety where we see fit.

VII) The client must seek explicit permission from the venue to enable
the DJ to use the haze or the bubble machine. This equipment will not be used
unless BFG has been notified in advance of the event that permission has been
granted.

VIII) The client must ensure protection of the DJ's equipment from
adverse weather conditions, where the DJ's location is not inside e.g. gardens,
marquees etc. The client will be fully liable for any damage to equipment,
caused by adverse weather conditions. Payment for any damaged equipment should
be received by BFG within 7 days of the event or further costs may be charged.

IX) It is the responsibility of the client to ensure that there is an
adequate provision of electrical power within ten metres of the DJ's set-up
point

9. Withdrawal Of Services 

I) In case of verbal and/or physical violence towards the DJ's or
any person/person's connected with BFG, the client will be asked to have
this/these people removed from the venue. If an agreement regarding this cannot
be resolved then the services of BFG will be stopped, and the client will be
liable for the remainder of any booking fee's due.

II) In the case of damage being caused to any equipment (either
belonging to contracted to or leased to BFG) by the client or any
person/person's at the event, the service's of BFG may be stopped, and the
client will be liable for the remainder of any booking fee's due, and the
client will also be fully liable for any damage to equipment, payment for any
damaged equipment should be received by BFG within 7 days of the event or
further cost's may be charged.

10. Force Majeure

In cases of 'Force Majeure' (which shall be known as war, fire, death,
illness or other capacity certified by a properly qualified medical
practitioner, epidemic, accident, civil commotion, national calamity, order of
Government or Local Authority having jurisdiction in the matter, changes in
law, foreign government policy, act of God), which are not attributable to any
act or failure to take preventive action by the DJ or client, then the DJ or
client may cancel this booking without penalty other than loss of deposit.

 


11. Complaints Procedure

I) Any issues that arise during the event must be communicated to DJ at
the time that they arise in order for the DJ to have an opportunity to solve
the issue. The DJ is unable to resolve issues if they are not aware of any
situation that may occur during a performance.

II) In the unlikely event that you should feel dissatisfied with any
aspect of services provided by BFG and the issue was not resolved during the
event, the client must contact us in writing to info@bfgdj.co.uk
within 48 hours of the end of the event.

III) BFG will not enter into any discussions with regards to the
individual DJ's presentation style or content as this is a subjective
interpretation.

IV) In the unlikely event there is a requirement for reimbursement of
fees paid, not covered elsewhere in the Terms and Condition, it is limited to
the fee paid.

12. Photos, Filming, and Testimonials

1, During your event we may take photos or films relevant to the
marketing of BFG. These photos of films may be used on our website or on social
networking sites linked to BFG. If you do not want any photos or films of your
event to be used for this purpose please inform us within 48 hours of your
event.

2, Written feedback that we receive from events may be used for the
purpose of marketing BFG. This feedback may appear on our website. If you do
not want your feedback to be used for this purpose please inform us at the time
of sending.

 

 

** NOTE: BFG is a DJ music service supplied and supported by MDR Interior Specialists Ltd and under the strict permission of Mark Richardson (Director) who is the registered owner of the domain www.bfgdj.co.uk

 

BFG is promoted as a service and not a company either in the UK or worldwide.

The name BFG, BFGDJ or MDR Interior Specialist Ltd have no links or association with any company containing the name BFG or where the letters BFG appear as part of any worldwide organisation.